Refund policy

In Person Training Refund and Exchange Policy

1. Non refundable enrolment deposit: All enrolment deposits are non-refundable under normal circumstances. Once the purchase is made, we are unable to process ant refunds. 

2. Transferrable course dates: Course enrolment dates are transferrable to another, if you are unable to attend. If you wish to transfer your enrolment date, please notify us in advance ( 2 weeks prior to the course date, at the latest) by contacting our customer support team at regalbeautyco.enquiries@gmail.com

3. Course cancellation/reschedule: In the rare event of needing to cancel a scheduled course date, you will be given two options,

- reschedule to the next available course date, that suits both parties. 

- A full refund; Will be processed. You will receive communication from us via the contact information provided during the enrolment process. Please allow up to 7 days for the refund to reflect in your original payment method. 

4. Force Majeure: We reserve the right to amend or modify our refund and exchange policy in the case of force majeure events (events beyond our control), such as natural disasters, strikes, or government orders, that may affect the feasibility of the event. 

By enrolling for our course, you acknowledge and agree to abide by the terms and conditions of this enrolment refund and exchange policy. We appreciate your understanding and look forwards to providing you with an exceptional course experience. Should you have any further inquiries, feel free to contact our customer support team.

Refund Policy for Digital Product

Thank you for your interest in purchasing our digital product. We would like to inform you about our refund policy, which is as follows:

1. Non-Refundable Product: Once the digital product is purchased, it is considered non-refundable. We do not offer refunds, returns or exchanges for any reason. 

2. Confirmation of Purchase: Before completing your purchase, please ensure that you have thoroughly reviewed the product description, features and system requirements. 

3. Product Support: While we do not provide refunds, we are commited to providing you with excellent customer support. If you have any questions regarding the digital product, please feel free to reach out to our support team at regalbeautyco.enquiries@gmail.com - We will do our best to assist you promptly. 

4. Unauthorised Distribution: Unauthorised distribution or sharing of the digital product, including sharing login credentials or downloadable files, is strictly prohibited and may result in legal action. Please respect our copyright and itellectual property rights. 

By purchasing and downloading the digital product, you acknowledge and agree to abide by the terms and conditions of this refund policy, understanding that the product is non-refundable. 

We value your satisfaction and strive to provide a high quality digital experience. if you have any questions or concerns about our refund and exchange policy, please do not hesitate to contact our customer support team.